UBREAKIFIX
Retail & Consumer Goods · Electronics & Mobile
- Active units
- 549
Franchised, year-end 2025
About UBREAKIFIX
Founded in 2009 by Justin Wetherill and David Reiff, the company has its headquarters located in Orlando, Florida. uBreakiFix provides repair services for smartphones, tablets, computers, gaming consoles, and other electronic devices. They offer various services including screen replacement, battery replacement, water damage repair, software troubleshooting, and more. With a focus on customer satisfaction, their expert technicians are trained to handle devices from all major brands, including Apple, Samsung, Google, and Microsoft. Operating on a global scale, uBreakiFix has expanded its reach through strategic partnerships. In 2017, it entered into a partnership with Samsung, becoming an authorized service provider for their smartphones. This partnership allowed uBreakiFix to enhance its reputation and gain access to exclusive resources and training. In terms of market position, uBreakiFix has established itself as a trusted and reputable brand among its competitors. With over 600 locations worldwide, the company serves millions of customers annually. Its successful partnership with Samsung has further solidified its position in the market. Throughout its growth, uBreakiFix has achieved notable milestones. In 2016, it became a subsidiary of Asurion, a global provider of technology protection services. This acquisition has allowed uBreakiFix to tap into Asurion's extensive resources and expand its services. As of the latest information available, uBreakiFix continues to grow and innovate in the electronic repair industry. The company regularly updates its services to stay ahead of emerging technologies and customer needs. With a commitment to quality repairs and exceptional customer service, uBreakiFix remains a trusted choice for consumers seeking reliable electronic repair solutions.
Key terms
- Franchise fee
$40k
- Second or subsequent Franchise Agreement
Initial Franchise Fee reduced to 25000
- Affiliates
We may waive the Initial Franchise Fee for Franchise Agreements executed with our affiliates
- Conversions
We may waive a significant portion of Initial Franchise Fee for converting independent stores
- Brand fund
2.0% of Net Sales
- Local advertising
2.0% of Net Sales
- Footprint
500 – 1,500 sq ft
- Area Development Agreement - Development Fee
$13k
- Veteran discount
Not offered
Brand Percentile Rankings
Rankings compare brands in the same operating year. Fee and investment figures come from the FDD (2026 filing); filings on file: 2024, 2025, 2026.
Growth
- Total locations549
Franchised units open at year-end
- New openings—
Gross new units opened during the calendar year
- 1-year unit growth rate-0.4%
Net unit growth versus prior year
- 3-year unit CAGR-0.7%
Compound annual growth rate of unit count over the trailing 3 years
- Unit growth ratio—
Cumulative opens / closures through year-end
Unit economics
- Annual unit volume (Median)—
Per FDD Item 19 disclosure
- Annual unit volume (25th percentile)—
Per FDD Item 19 disclosure
- Annual unit volume (75th percentile)—
Per FDD Item 19 disclosure
- 1-year Median AUV growth rate18.9%
Year-over-year change in median AUV
- Store-level EBITDA Margin—
Median unit-level EBITDA / AUV
Investment profile
- Estimated initial investment$320k
Midpoint of estimated initial investment range
↓ Lower is better - Time to open—
Midpoint of average time from agreement to opening
- Royalty rate—
Percent of net sales paid to the franchisor
- Sales-to-investment ratio—
Median AUV / estimated initial investment midpoint
- Cash-on-cash returns—
Median unit-level EBITDA / estimated initial investment midpoint. Steady-state estimate; year 1 returns will be lower as the unit ramps to median volumes.
Franchisee healthLocked
- Unit closure ratio
- Transfer vs. closure ratio
- Percent multi-unit franchisees
- Litigation rate
- EBITDA multiple on sales & transfers
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Sources
Financial and operating figures are sourced from the brand's Franchise Disclosure Documents. Brand percentile rankings are based on comparisons to other brands that include the same metrics in their Franchise Disclosure Documents.