Surface Experts
Home Services · Flooring & Interior Services
- Active units
- 81
- Royalty
- 8.0%
Franchised, year-end 2024
of weekly Net Sales
About Surface Experts
The company serves B2B clients such as property managers, hospitality groups, and construction firms, with supplemental services for residential customers. This mobile-based franchise model allows owners to manage a team of trained technicians from a home or small office setting. The business specializes in spot repairs for various materials, including wood, stone, and stainless steel, to restore the appearance of damaged areas. By focusing on repair rather than replacement, the service reduces material waste and downtime for property owners.
Key terms
- Franchise fee
$75k
- Brand fund
2.0% of Net Sales
- Footprint
100 – 200 sq ft
- Veteran discount
Not offered
Brand Percentile Rankings
Rankings compare brands in the same operating year. Fee and investment figures come from the FDD (2026 filing); filings on file: 2025, 2026.
Growth
- Total locations2
Franchised units open at year-end
- New openings2
Gross new units opened during the calendar year
- 1-year unit growth rate—
Net unit growth versus prior year
- 3-year unit CAGR—
Compound annual growth rate of unit count over the trailing 3 years
- Unit growth ratio2.0×
Cumulative opens / closures through year-end
Unit economics
- Annual unit volume (Median)—
Per FDD Item 19 disclosure
- Annual unit volume (25th percentile)$383k
66 franchised locations operating a single territory; part of a 75-location Reporting Group open at least 12 months in 2025.
- Annual unit volume (75th percentile)$955k
66 franchised locations operating a single territory; part of a 75-location Reporting Group open at least 12 months in 2025.
- 1-year Median AUV growth rate—
Year-over-year change in median AUV
- Store-level EBITDA Margin—
Median unit-level EBITDA / AUV
Investment profile
- Estimated initial investment$219k
Midpoint of estimated initial investment range
↓ Lower is better - Time to open4 months
Midpoint of average time from agreement to opening
↓ Lower is better - Royalty rate6.0%
Percent of net sales paid to the franchisor
↓ Lower is better - Sales-to-investment ratio—
Median AUV / estimated initial investment midpoint
- Cash-on-cash returns—
Median unit-level EBITDA / estimated initial investment midpoint. Steady-state estimate; year 1 returns will be lower as the unit ramps to median volumes.
Franchisee healthLocked
- Unit closure ratio
- Transfer vs. closure ratio
- Percent multi-unit franchisees
- Litigation rate
- EBITDA multiple on sales & transfers
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Location footprint
Showing 99 of 115 mapped locations
Sources
Financial and operating figures are sourced from the brand's Franchise Disclosure Documents. Brand percentile rankings are based on comparisons to other brands that include the same metrics in their Franchise Disclosure Documents.