PetSmart Veterinary Services
Pet Services · Veterinary Clinics
- Active units
- 37
- Royalty
- 2.0%
Franchised, year-end 2024
of weekly Net Sales
About PetSmart Veterinary Services
PetSmart Veterinary Services is a trusted brand with an experienced team dedicated to providing top-notch veterinary support nationwide. Led by a team of professionals, PetSmart Veterinary Services offers a range of products and services to meet the needs of pets and their owners.
John Bork, the Sr. Vice President of Vet Health Services, oversees the entire operation, ensuring high-quality care. David A. Jacobs, the Vice President of Vet Health Services, is responsible for all operational functions, from set-up to consultation. Dr. Jennifer Bruns, the Sr. Director of Vet Relations, manages key medical accounts and handles recruitment. Simon Broad, the Chief Franchise Development Officer, links veterinarians with available PVS hospitals, making their dream of practice ownership a reality.
The team also includes experts like Sam Hren, Brad Loucks, Scott Oppat, Danielle O'Dea, Karlyn Fenton, and more, who play vital roles in operations, finance, partnerships, and support. With experienced professionals and comprehensive services, PetSmart Veterinary Services is committed to delivering the best care and support to pets and their owners. Contact them now to experience veterinary independence and benefit from their expertise.
Key terms
- Franchise fee
$10k
- Fee waiver
We may elect to waive part or all of the fee; initial fees paid last fiscal year ranged from $0 to $5,000.
- Brand fund
1.5% of Net Sales
- Local advertising
0.5% of Net Sales
- Veteran discount
Not offered
Brand Percentile Rankings
Rankings compare brands in the same operating year. Fee and investment figures come from the FDD (2026 filing); filings on file: 2024, 2025, 2026.
Growth
- Total locations43
Franchised units open at year-end
- New openings12
Gross new units opened during the calendar year
- 1-year unit growth rate16.2%
Net unit growth versus prior year
- 3-year unit CAGR6.4%
Compound annual growth rate of unit count over the trailing 3 years
- Unit growth ratio2.0×
Cumulative opens / closures through year-end
Unit economics
- Annual unit volume (Median)—
Per FDD Item 19 disclosure
- Annual unit volume (25th percentile)—
Per FDD Item 19 disclosure
- Annual unit volume (75th percentile)—
Per FDD Item 19 disclosure
- 1-year Median AUV growth rate—
Year-over-year change in median AUV
- Store-level EBITDA Margin—
Median unit-level EBITDA / AUV
Investment profile
- Estimated initial investment$329k
Midpoint of estimated initial investment range
↓ Lower is better - Time to open19 months
Midpoint of average time from agreement to opening
↓ Lower is better - Royalty rate—
Percent of net sales paid to the franchisor
- Sales-to-investment ratio—
Median AUV / estimated initial investment midpoint
- Cash-on-cash returns—
Median unit-level EBITDA / estimated initial investment midpoint. Steady-state estimate; year 1 returns will be lower as the unit ramps to median volumes.
Franchisee healthLocked
- Unit closure ratio
- Transfer vs. closure ratio
- Percent multi-unit franchisees
- Litigation rate
- EBITDA multiple on sales & transfers
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Location footprint
Showing 43 of 44 mapped locations
Sources
Financial and operating figures are sourced from the brand's Franchise Disclosure Documents. Brand percentile rankings are based on comparisons to other brands that include the same metrics in their Franchise Disclosure Documents.