Pet Supplies Plus
Pet Services · Pet Products
- Active units
- 498
- Royalty
- 3.0%
Franchised, year-end 2025
of weekly Net Sales
About Pet Supplies Plus
Pet Supplies Plus is a pet supply retail chain based in the United States. It was founded in 1988 in Redford, Michigan, by Jack Berry and Harry Shallop. The company's headquarters is currently located in Livonia, Michigan. Pet Supplies Plus offers a wide range of pet products and services, including pet food, toys, grooming supplies, and accessories. The company also provides grooming services, self-serve pet wash stations, and pet adoption services. They pride themselves on providing a convenient and pet-friendly shopping experience, with knowledgeable staff available to assist customers with any pet-related needs or questions. Although Pet Supplies Plus primarily operates in the United States, it has expanded its presence internationally through partnerships and joint ventures. One notable partnership is with Pet Valu, a Canadian pet food and supply retailer. Together, they operate over 500 stores in North America under the Pet Supplies Plus and Pet Valu banners. In terms of market position, Pet Supplies Plus is one of the largest pet supply retail chains in the United States. It competes with other major players in the industry, such as PetSmart and Petco. While Pet Supplies Plus may not have the same global sales or brand recognition as its competitors, it has established a loyal customer base and maintained a strong presence in the domestic market. Over the years, Pet Supplies Plus has achieved significant growth and success. In 2019, it announced plans to open 50 new stores, bringing its total store count to over 550 across the United States. The company has also made investments in technology, launching an e-commerce platform to provide customers with the convenience of online shopping. As of the latest available information, Pet Supplies Plus continues to expand its store network and enhance its services and products. The company remains focused on delivering quality pet supplies and services while providing exceptional customer experiences.
Key terms
- Franchise fee
$50k
- Existing franchisee discount
Initial Franchise Fee reduced to $35,000 for the second and any subsequent Stores you open.
- First Responder Discount
10% discount on the Initial Franchise Fee for eligible current or former first responders; first franchise only; not combinable.
- Employee Initial Franchise Fee
Reduced initial franchise fee of $10,000 for eligible PSP employees for first store; $5,000 at Franchise Agreement signing and $5,000 at lease execution.
- Brand fund
1.2% of Net Sales
- Local advertising
2.3% of Net Sales
- Footprint
5,000 – 8,000 sq ft
- Multi-Unit Agreement
$50k
- Veteran discount
20.0% off franchise fee — 20% discount on the Initial Franchise Fee to honorably discharged veterans under IFA VetFran for first franchise; not combinable with other discounts
Brand Percentile Rankings
Rankings compare brands in the same operating year. Fee and investment figures come from the FDD (2026 filing); filings on file: 2023, 2024, 2025, 2026.
Growth
- Total locations498
Franchised units open at year-end
- New openings18
Gross new units opened during the calendar year
- 1-year unit growth rate-0.8%
Net unit growth versus prior year
- 3-year unit CAGR1.3%
Compound annual growth rate of unit count over the trailing 3 years
- Unit growth ratio1.3×
Cumulative opens / closures through year-end
Unit economics
- Annual unit volume (Median)—
Per FDD Item 19 disclosure
- Annual unit volume (25th percentile)—
Per FDD Item 19 disclosure
- Annual unit volume (75th percentile)—
Per FDD Item 19 disclosure
- 1-year Median AUV growth rate1.3%
Year-over-year change in median AUV
- Store-level EBITDA Margin—
Median unit-level EBITDA / AUV
Investment profile
- Estimated initial investment$1.2M
Midpoint of estimated initial investment range
↓ Lower is better - Time to open13 months
Midpoint of average time from agreement to opening
↓ Lower is better - Royalty rate3.0%
Percent of net sales paid to the franchisor
↓ Lower is better - Sales-to-investment ratio—
Median AUV / estimated initial investment midpoint
- Cash-on-cash returns—
Median unit-level EBITDA / estimated initial investment midpoint. Steady-state estimate; year 1 returns will be lower as the unit ramps to median volumes.
Franchisee healthLocked
- Unit closure ratio
- Transfer vs. closure ratio
- Percent multi-unit franchisees
- Litigation rate
- EBITDA multiple on sales & transfers
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Sources
Financial and operating figures are sourced from the brand's Franchise Disclosure Documents. Brand percentile rankings are based on comparisons to other brands that include the same metrics in their Franchise Disclosure Documents.