Nurse Next Door
Senior & Adult Services · Medical Home Care
- Active units
- 73
- Avg unit volume
- $651k
- Royalty
- 5.0%
Franchised, year-end 2024
of weekly Net Sales
About Nurse Next Door
Nurse Next Door is a Canadian home care services company that started in 2001. Its headquarters is located in Vancouver, British Columbia. The company was founded by Ken Sim and John DeHart, two friends who saw the need for compassionate and personalized care for seniors in their community. Nurse Next Door started as a small business and quickly grew to become a leading provider of home care services in Canada. The company's main product and service offering is in-home care for seniors. Nurse Next Door provides a range of services including personal care, medication management, meal preparation, light housekeeping, companionship, and transportation assistance. They also offer specialized care for clients with Alzheimer's disease or other forms of dementia. What sets Nurse Next Door apart is their focus on delivering care that is both professional and warm-hearted, with a strong emphasis on building relationships and promoting the happiness and well-being of their clients. Nurse Next Door operates on a global scale with franchises in North America, Australia, and the United Kingdom. Through their franchise model, they have established partnerships and joint ventures with local entrepreneurs to expand their reach and bring their personalized care services to more communities worldwide. In recent years, Nurse Next Door has also collaborated with healthcare organizations and technology firms to innovate and improve the delivery of home care services. In terms of market position, Nurse Next Door has gained a strong foothold in the home care industry both in Canada and internationally. Their focus on delivering exceptional customer experiences and building strong relationships with clients has allowed them to differentiate themselves from competitors. While specific global sales figures may not be available, Nurse Next Door has received numerous accolades and industry recognition for their excellent service and business model. As of the latest information available, Nurse Next Door continues to grow and expand its operations. They have a solid presence in multiple countries, with ongoing efforts to further expand their network of franchises and partnerships. The company remains committed to their mission of providing compassionate and personalized care to seniors, enabling them to age in the comfort of their own homes.
Key terms
- Franchise fee
$72k
- Multi-territory concurrent purchase
$5,000 discount off Initial Franchise Fee for additional Territories purchased concurrently
- Tech fee waiver for additional contiguous territories
$8,000 Technology Start-up Fee not charged for additional contiguous Territories in same operating business
- Referral credit for expansion territory
$15,000 credit toward expansion territory for a qualified referral; expires one year after referred franchisee signs
- Frontline to Franchisee
$10,000 discount for eligible frontline healthcare worker
- New Market Incentive
$10,000 discount on an initial territory in a Metro Service Area without an existing operational NND; not combinable with Frontline to Franchisee discount
- Brand fund
1.0% of Net Sales
- Local advertising
2.0% of Net Sales
- Veteran discount
10.0% off franchise fee — 10% service member discount for military servicemen and women
Brand Percentile Rankings
Rankings compare brands in the same operating year. Fee and investment figures come from the FDD (2025 filing).
Growth
- Total locations71
Franchised units open at year-end
- New openings10
Gross new units opened during the calendar year
- 1-year unit growth rate-2.7%
Net unit growth versus prior year
- 3-year unit CAGR-2.0%
Compound annual growth rate of unit count over the trailing 3 years
- Unit growth ratio0.8×
Cumulative opens / closures through year-end
Unit economics
- Annual unit volume (Median)—
Per FDD Item 19 disclosure
- Annual unit volume (25th percentile)—
Per FDD Item 19 disclosure
- Annual unit volume (75th percentile)—
Per FDD Item 19 disclosure
- 1-year Median AUV growth rate—
Year-over-year change in median AUV
- Store-level EBITDA Margin—
Median unit-level EBITDA / AUV
Investment profile
- Estimated initial investment$168k
Midpoint of estimated initial investment range
↓ Lower is better - Time to open—
Midpoint of average time from agreement to opening
- Royalty rate5.0%
Percent of net sales paid to the franchisor
↓ Lower is better - Sales-to-investment ratio—
Median AUV / estimated initial investment midpoint
- Cash-on-cash returns—
Median unit-level EBITDA / estimated initial investment midpoint. Steady-state estimate; year 1 returns will be lower as the unit ramps to median volumes.
Franchisee healthLocked
- Unit closure ratio
- Transfer vs. closure ratio
- Percent multi-unit franchisees
- Litigation rate
- EBITDA multiple on sales & transfers
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