Ben & Jerry's
Food & Beverage · Ice Cream & Frozen Desserts
- Active units
- 167
- Avg unit volume
- $664k
- Royalty
- 3.0%
Franchised, year-end 2024
of weekly Net Sales
About Ben & Jerry's
Ben & Jerry's Canada is a beloved brand that goes beyond making delicious ice cream. With a strong social mission, they strive to eliminate injustices in our communities by integrating these concerns into their day-to-day business activities. They offer a wide range of products and services that satisfy both ice cream lovers and socially conscious individuals. Ben & Jerry's presents a variety of flavors, including their iconic ice cream pints, non-dairy options, and exciting Netflix Original Flavours. They even have a Flavor Graveyard where retired flavors rest in peace. The brand's commitment to quality and taste is evident in their ice cream-making process, led by their Flavor Gurus who create innovative and scrumptious combinations. Additionally, Ben & Jerry's has Scoop Shops located across Canada, where you can indulge in their delectable creations. They value their customers and hold Free Cone Day as a way to give back to the community. Beyond their products, Ben & Jerry's deeply cares about important issues. Their current initiatives focus on fostering a fair and global economy, promoting social justice, and protecting the environment. They champion causes such as fair trade, marriage equality, climate justice, peace-building, and land rights. By supporting Ben & Jerry's, you not only savor the delectable flavors they offer but also join a brand that is making a positive impact in our society.
Key terms
- Franchise fee
$18k
- Manager-to-Franchisee Pathways Program
Waiver of initial franchise fees; up to 2-year royalty waiver based on equity (2 years at ≥50% equity; 1 year at 20–50%); reimbursement for approved learning and development expenses
- Brand fund
2.0% of Net Sales
- Footprint
750 – 1,200 sq ft
- Veteran discount
Not offered
Brand Percentile Rankings
Rankings compare brands in the same operating year. Fee and investment figures come from the FDD (2026 filing); filings on file: 2025, 2026.
Growth
- Total locations155
Franchised units open at year-end
- New openings7
Gross new units opened during the calendar year
- 1-year unit growth rate2.0%
Net unit growth versus prior year
- 3-year unit CAGR2.0%
Compound annual growth rate of unit count over the trailing 3 years
- Unit growth ratio7.0×
Cumulative opens / closures through year-end
Unit economics
- Annual unit volume (Median)—
Per FDD Item 19 disclosure
- Annual unit volume (25th percentile)—
Per FDD Item 19 disclosure
- Annual unit volume (75th percentile)—
Per FDD Item 19 disclosure
- 1-year Median AUV growth rate—
Year-over-year change in median AUV
- Store-level EBITDA Margin—
Median unit-level EBITDA / AUV
Investment profile
- Estimated initial investment$410k
Midpoint of estimated initial investment range
↓ Lower is better - Time to open20 months
Midpoint of average time from agreement to opening
↓ Lower is better - Royalty rate3.0%
Percent of net sales paid to the franchisor
↓ Lower is better - Sales-to-investment ratio—
Median AUV / estimated initial investment midpoint
- Cash-on-cash returns—
Median unit-level EBITDA / estimated initial investment midpoint. Steady-state estimate; year 1 returns will be lower as the unit ramps to median volumes.
Franchisee healthLocked
- Unit closure ratio
- Transfer vs. closure ratio
- Percent multi-unit franchisees
- Litigation rate
- EBITDA multiple on sales & transfers
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Location footprint
Showing 17 of 18 mapped locations
Sources
Financial and operating figures are sourced from the brand's Franchise Disclosure Documents. Brand percentile rankings are based on comparisons to other brands that include the same metrics in their Franchise Disclosure Documents.